At Firenze Leather Company, we ensure a smooth and reliable shipping experience for our customers. Below are the details of our shipping process, delivery timelines, and policies.

1. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed after [2PM] will be processed the next business day.
  • You will receive a confirmation email with tracking details once your order is shipped.

2. Shipping Duration

We offer nationwide and international shipping with the following estimated delivery times:

  • Within India: 5-7 business days
  • International Shipping: 7-14 business days (varies by location)

🚚 Please note: Delivery times may be affected by holidays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Domestic Orders: Varies by Location or Product.
  • International Orders: Shipping charges are calculated at checkout based on location and package weight.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order through our courier partner’s website.

5. Address Accuracy & Delivery Issues

  • Please provide accurate shipping details to ensure successful delivery.
  • If an incorrect address is provided, we are not responsible for lost shipments or additional shipping costs for resending.
  • If a package is lost in transit, contact us, and we will assist in resolving the issue.

6. Delayed or Missing Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our support team.
  • In case of lost or undelivered shipments, we will work with the courier to resolve the issue.

7. International Shipping

  • Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
  • Delivery times may vary due to customs clearance procedures.

8. Contact Us

For any shipping-related inquiries, feel free to contact us:
📧 Email: firenzeleathercompany@gmail.com